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REGULATORY & SERVICE

Registrations

Lloyd Evans is a Limited Liability Partnership (LLP) constituted under the laws of England and regulated by the Solicitors Regulation Authority (SRA) of England and Wales. Our SRA number is 558185.

The LLP is registered at Companies House under registration number of OC361818. The registered office of the LLP is 13 Bridge Street Hungerford Berks RG17 0EH.

The partners of the firm are Julie Lloyd and Glenn Evans.

Details of the professional rules, which apply to the LLP as an English law firm, can be viewed on the SRA website at www.sra.org.uk.

Insurance

The firm maintains professional indemnity insurance in accordance with the rules of the SRA. Details of our insurers and the coverage of the policy are available for inspection at our office.

Complaints

The partnership prides itself on the level of service it provides to its clients, but sometimes thing can go wrong. The firm has a Written Complaints Procedure to ensure that matters are dealt with fairly, promptly and effectively within reasonable timescales. A copy of the Written Complaints Procedure can be supplied on request or can be viewed by clicking on this link:

If that procedure fails to produce a satisfactory outcome, then details of how to complain to the Legal Ombudsman will be made available to clients. The Legal Ombudsman leaflet on what to do if you have a complaint is available for download in PDF format from this link.

Equality and Non-Discrimination

The LLP operates a policy to ensure that our services are offered to clients and prospective clients in a non-discriminatory fashion. In particular we will not discriminate against any client on the grounds of sex, race (including nationality, ethnic origin and colour), disability, age, religion or belief, sexual orientation, pregnancy, maternity or paternity, marriage or civil partnership status or gender reassignment. Unfortunately, our offices are on the first floor and so it is our policy, in respect of disabled clients to visit them when convenient in their homes. If any further information is required regarding our equality and non-discrimination policies please contact our Equality and Diversity Officer, Julie Lloyd.

Code of Conduct

Information on the SRA’s Code of Conduct for Solicitors can be found at www.sra.org.uk/solicitors/code-of-conduct.page

Opening Hours

Our offices are open between 9 a.m. and 5 p.m.